Terms of service
1. Use of the Website
1.1. You must be of legal age to order our products. By placing an order on our site, the customer acknowledges having the full capacity to commit when placing an order and undertakes to provide truthful information regarding his identity. This means that only adults of legal age are authorized to place orders on our site. Minors are not allowed to make purchases.
2. Orders and Payments
2.1. All orders placed on our website are subject to availability and confirmation.
2.2. When the Customer is satisfied with his selection of items in the basket, he is ready to validate his order. The summary of your order appears at the top right of the page.
To validate his order, the Customer must:
Identify yourself by providing personal information (email address, last name, first name, postal address, telephone).
Choose a delivery method.
Enter payment information.
2.3. As soon as the order is processed, a second message is sent to the Customer, containing:
- The summary of your order (selected products, prices, terms and delivery costs).
- Precise identification of the company and its activity.
- The order number and the link to know the progress of the delivery.
In the event of non-receipt of the order confirmation, the Customer is recommended to contact the Company via the contact information on the site.
2.4. The Customer then receives a purchase invoice transmitted in electronic form, which the Customer expressly accepts.
2.5. The Customer is strongly advised to keep this confirmation message and the purchase invoice which is also sent to him in electronic format, because these documents can be produced as proof of the Contract.
2.6 Case of refusal of validation of the order by the Company
The Company reserves the right to refuse any order for any legitimate reason, including for example:
Order does not comply with the General Conditions of Sale (CGV).
Quantities ordered not corresponding to normal use by a Consumer Customer.
Non-payment of a previous order or pending dispute regarding a previous order.
Suspicion of fraud on the order (supported by a body of consistent evidence).
Thank you for trusting Ribeiro Brod with your custom embroidered clothing needs. If you have any questions or concerns, please do not hesitate to contact us at contact@ribeirobrod.com
1.1. You must be of legal age to order our products. By placing an order on our site, the customer acknowledges having the full capacity to commit when placing an order and undertakes to provide truthful information regarding his identity. This means that only adults of legal age are authorized to place orders on our site. Minors are not allowed to make purchases.
2. Orders and Payments
2.1. All orders placed on our website are subject to availability and confirmation.
2.2. When the Customer is satisfied with his selection of items in the basket, he is ready to validate his order. The summary of your order appears at the top right of the page.
To validate his order, the Customer must:
Identify yourself by providing personal information (email address, last name, first name, postal address, telephone).
Choose a delivery method.
Enter payment information.
2.3. As soon as the order is processed, a second message is sent to the Customer, containing:
- The summary of your order (selected products, prices, terms and delivery costs).
- Precise identification of the company and its activity.
- The order number and the link to know the progress of the delivery.
In the event of non-receipt of the order confirmation, the Customer is recommended to contact the Company via the contact information on the site.
2.4. The Customer then receives a purchase invoice transmitted in electronic form, which the Customer expressly accepts.
2.5. The Customer is strongly advised to keep this confirmation message and the purchase invoice which is also sent to him in electronic format, because these documents can be produced as proof of the Contract.
2.6 Case of refusal of validation of the order by the Company
The Company reserves the right to refuse any order for any legitimate reason, including for example:
Order does not comply with the General Conditions of Sale (CGV).
Quantities ordered not corresponding to normal use by a Consumer Customer.
Non-payment of a previous order or pending dispute regarding a previous order.
Suspicion of fraud on the order (supported by a body of consistent evidence).
Thank you for trusting Ribeiro Brod with your custom embroidered clothing needs. If you have any questions or concerns, please do not hesitate to contact us at contact@ribeirobrod.com